Special projects

Repair-dome

Licensed repair partner for smartphones, tablets, wearables, etc.

Due to the growing environmental awareness and the longer lifespan of smartphones, tablets & co, the ECC ESC 2019 decided to also establish a brand for private end customers. This is how the Repair Dome came into being as a licensed repair partner for smartphones, tablets & co with a first POS in Nordhorn. Other locations are planned, but above all the establishment of the repair dome and its services in the online area. A display break or water damage does not only happen in and around Nordhorn.

With the Repair Dome, our goal is to also offer private customers an all-round service for the repair of smartphones, tablets or wearables. Regardless of whether it is display damage, water damage, technical defects or software problems - not possible does not exist. As a certified and authorized repair center for manufacturers such as Samsung, HUAWEI, Wiko & co, we offer the best service, both within and outside of the guarantee. Our competent and manufacturer-trained technicians always ensure a quick repair.

More at www.repairdome.de.

3 year guarantee

Extended guarantee by us

For an even larger service, some mobile phone dealers also offer devices with a 3-year guarantee. These devices are guaranteed for a full 3 years under manufacturer's conditions. Damages that are covered within this service will be repaired exclusively at ECC ESC International free of charge within 3 years of purchasing this device.

You can check whether your end customer's device has the exclusive protection of a 3-year guarantee at www.3jahregarantie.de.

Samsung Express Repair Service Vans

End customer service on site

In close cooperation with Samsung, the ECC ESC runs the "Express Repair Service Vans" project. The fleet cosists of 21 fully equipped repair vehicles. The repair is carried out on site at the customer. The vehicles are based at various locations in Germany and handle all damage events within a radius of up to 100 kilometers from the location of the service van.

Repair requests are made on the Samsung website. The repair order is handed over to the ECC ESC service van and carried out directly. Repairs can be processed both inside and outside the guarantee. The order is processed completely without cash using a credit card or PayPal.

Repair requests are made on the Samsung website. The repair order is handed over to the ECC ESC service van and carried out directly. Repairs can be processed both inside and outside the guarantee. The order is processed completely without cash using a credit card or PayPal.

  • 21 mobile repair vehicles
  • Mobile repair at the customer's site
  • Inquiries via the Samsung website
  • Repairs of smartphones, tablets & wearables from the manufacturer Samsung
  • Repairs inside and outside the guarantee
  • Order processing cashless